CONDITIONS
These Terms and Conditions govern your use of olivecomida.com and the purchase of food products from Olive Comida.
Olive Comida is operated by Adedoyin Osidero, trading as Olive Comida, based in Belfast, Northern Ireland.
By placing an order with us, you agree to these Terms and Conditions in full.
Orders are placed through olivecomida.com.
You must provide accurate details including your name, phone number, delivery address and postcode.
Orders are only accepted for delivery within BT1–BT15. Orders outside this zone will not be fulfilled and a full refund will be issued.
We reserve the right to refuse or cancel any order at our discretion.
All prices are in pounds sterling (£) and include VAT where applicable.
Prices may change without notice. The price at the time of ordering is the price charged.
Delivery is free for all orders within BT1–BT15.
All payments are processed securely through Square, Inc.
We accept credit and debit cards, Apple Pay, and Google Pay.
We do not store or access your card details. Square handles all payment data to PCI DSS standards.
We deliver within BT1–BT15 in Belfast, Northern Ireland.
Delivery is free on all orders.
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by circumstances outside our control.
You must ensure someone is available to receive the order.
Collection is available as an alternative to delivery.
Do not travel to collect until we have confirmed your order is ready.
Risk in the food passes to you once the order has been collected.
Occasionally, circumstances beyond our reasonable control may prevent us from accepting, preparing, or delivering your order. This may include supplier disruptions, ingredient shortages, operational issues, or other unforeseen circumstances.
If we are unable to fulfil your order, we will notify you as soon as reasonably possible using the contact details you provided.
Where we are unable to fulfil an order, a full refund will be issued unless you request that we hold your order for the next available delivery date.
Refunds are processed back to the original payment method via Square. Processing times may vary depending on your bank or card provider, typically 3–5 business days.
We are not liable for delays or failures caused by supplier disruption, civil unrest, protests, road closures, extreme weather, power outages, or other circumstances beyond our reasonable control.
We reserve the right to suspend or cancel deliveries where circumstances may affect the safety of our staff, customers, or delivery operations.
A full refund will be issued where an order cannot be fulfilled due to these circumstances.
All orders are final. We do not accept cancellations once payment has been taken.
If you believe you have made an error, contact us immediately at hello@olivecomida.com or +44 7943 053134.
You ordered the wrong item or spice level
You changed your mind
You did not enjoy the food
We cannot fulfil your order
Your order was not delivered through our fault
There is a genuine food safety concern
Contact hello@olivecomida.com within 24 hours with your order reference number.
Olive Comida prepares all food in a home kitchen environment. While we take care in preparing your order, our kitchen is not an allergen-free environment and cross-contamination between ingredients is possible.
Based on verified ingredient labels for the products we use, our menu contains the following allergens as defined under UK food information regulations:
All Chicken Shawarma items (Chicken Signature, Chicken Regular, Chicken No Sausage, Mini Shawarma) contain Egg and Mustard.
All Beef Suya Shawarma items (Beef Suya Signature, Beef Suya Regular, Beef Suya No Sausage) contain Egg, Mustard, and Peanuts. Our supplier also carries a precautionary “may contain traces of nuts” warning.
Mixed Signature contains both chicken and Beef Suya, and therefore contains Egg, Mustard, and Peanuts, with the same precautionary nut warning described above.
Although Chicken Shawarma items do not contain peanuts as an ingredient, they are prepared in the same kitchen as our Beef Suya items, so cross-contamination with peanuts is possible.
Our sausages do not contain pork.
If you have a food allergy or intolerance, please contact us directly via WhatsApp before ordering so we can discuss your requirements. We are happy to answer questions about our ingredients, but due to the shared kitchen environment we cannot guarantee any item is completely free of a specific allergen, even where it is not listed above.
This allergen information reflects the ingredients we use at the time of writing. If our suppliers or ingredients change, we will update this page accordingly.
Food is prepared fresh to order.
Our food handlers hold valid Food Hygiene certifications.
Food should be consumed as soon as possible after delivery.
Olive Comida accepts no responsibility for food that has been stored, transported, or reheated incorrectly after delivery or collection.
To the fullest extent permitted by law:
Our total liability arising from or relating to any order shall not exceed the amount paid for that order.
We are not liable for any indirect, consequential, incidental, or special losses arising from the use of our website or the purchase of our products.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded by law.
These Terms are governed by the laws of Northern Ireland. Disputes are subject to the exclusive jurisdiction of the courts of Northern Ireland.
CONDITIONS
These Terms and Conditions govern your use of the Olive Comida website at olivecomida.com and the purchase of food products from Olive Comida.
Olive Comida is operated by Adedoyin Osidero, trading as Olive Comida, based in Belfast, Northern Ireland.
By placing an order with us, you confirm that you have read, understood, and agree to these Terms and Conditions in full.
Orders are placed through our website at olivecomida.com.
You must provide accurate and complete details including your name, phone number, delivery address and postcode at the time of ordering.
Orders are only accepted for delivery within the BT1–BT15 postcode area. Orders placed outside this zone will not be fulfilled and a full refund will be issued.
Olive Comida reserves the right to refuse or cancel any order at our discretion.
All prices are displayed in pounds sterling (£) and include VAT where applicable.
Prices are subject to change without notice. The price charged will be the price displayed at the time you place your order.
Delivery is free for all orders within BT1–BT15.
All payments are processed securely through Square, Inc.
We accept credit and debit cards, Apple Pay, and Google Pay.
Payment is taken at the time of placing your order.
We do not store or have access to your card details. All payment data is handled by Square in accordance with PCI DSS standards.
We deliver within the BT1–BT15 postcode area in Belfast, Northern Ireland.
Delivery is free on all orders.
Delivery times are estimates only and are not guaranteed.
Olive Comida is not responsible for delays caused by circumstances outside our control.
You must ensure someone is available to receive the order at the address provided.
Collection is available as an alternative to delivery.
Collection details and timing will be communicated to you after your order is confirmed.
Please do not travel to collect your order until you have received confirmation from us.
Risk in the food passes to the customer once the order has been collected.
Occasionally, circumstances beyond our reasonable control may prevent us from accepting, preparing, or delivering your order. This may include supplier disruptions, ingredient shortages, operational issues, or other unforeseen circumstances.
If we are unable to fulfil your order, we will notify you as soon as reasonably possible using the contact details you provided.
Where we are unable to fulfil an order, a full refund will be issued unless you request that we hold your order for the next available delivery date.
Refunds are processed back to the original payment method via Square. Processing times may vary depending on your bank or card provider, typically 3–5 business days.
Olive Comida shall not be liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to supplier disruption, civil unrest, public disorder, protests, road closures, extreme weather, power outages, or other emergency situations.
Olive Comida reserves the right to suspend, postpone, or cancel deliveries where circumstances arise that may reasonably affect the safety of our staff, customers, suppliers, or delivery operations.
Where an order cannot be fulfilled due to these circumstances, a full refund will be issued.
All orders placed through olivecomida.com are final.
We do not accept cancellations once an order has been placed and payment has been taken.
If you believe you have made an error in your order, please contact us immediately at hello@olivecomida.com or via WhatsApp at +44 7943 053134.
You ordered the wrong item or selected the wrong spice level
You changed your mind after placing the order
You did not enjoy the food
We are unable to fulfil your order
Your order was not delivered through our fault
There is a genuine food safety concern with the product you received
To raise a complaint, contact us at hello@olivecomida.com within 24 hours of receiving your order. Please include your order reference number.
Olive Comida prepares all food in a home kitchen environment. While we take care in preparing your order, our kitchen is not an allergen-free environment and cross-contamination between ingredients is possible.
Based on verified ingredient labels for the products we use, our menu contains the following allergens as defined under UK food information regulations:
All Chicken Shawarma items (Chicken Signature, Chicken Regular, Chicken No Sausage, Mini Shawarma) contain Egg and Mustard.
All Beef Suya Shawarma items (Beef Suya Signature, Beef Suya Regular, Beef Suya No Sausage) contain Egg, Mustard, and Peanuts. Our supplier also carries a precautionary “may contain traces of nuts” warning.
Mixed Signature contains both chicken and Beef Suya, and therefore contains Egg, Mustard, and Peanuts, with the same precautionary nut warning described above.
Although Chicken Shawarma items do not contain peanuts as an ingredient, they are prepared in the same kitchen as our Beef Suya items, so cross-contamination with peanuts is possible.
Our sausages do not contain pork.
If you have a food allergy or intolerance, please contact us directly via WhatsApp before ordering so we can discuss your requirements. We are happy to answer questions about our ingredients, but due to the shared kitchen environment we cannot guarantee any item is completely free of a specific allergen, even where it is not listed above.
This allergen information reflects the ingredients we use at the time of writing. If our suppliers or ingredients change, we will update this page accordingly.
Food is prepared fresh to order.
Our food handlers hold valid Food Hygiene certifications.
Food should be consumed as soon as possible after delivery.
Olive Comida accepts no responsibility for food that has been stored, transported, or reheated incorrectly after delivery or collection.
To the fullest extent permitted by law:
Our total liability arising from or relating to any order shall not exceed the amount paid for that order.
We are not liable for any indirect, consequential, incidental, or special losses arising from the use of our website or the purchase of our products.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded by law.
All content on olivecomida.com including text, images, logos, and design is the property of Olive Comida and may not be copied, reproduced, or distributed without our written permission.
We reserve the right to update these Terms and Conditions at any time. Changes will take effect immediately upon publication on our website.
These Terms and Conditions are governed by and construed in accordance with the laws of Northern Ireland. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.